Your privacy matters to us. This page explains exactly what data we collect, why we collect it, and how we keep it safe — so you can play with confidence.
Our Commitment
A quick overview of the privacy principles we follow across all our services.
All data transmitted between your device and BMY24 is protected by SSL/TLS encryption, keeping your information secure in transit.
You have the right to access, correct, or request deletion of your personal information at any time by contacting our support team.
BMY24 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes.
We only collect the information needed to operate your account, process transactions, and comply with applicable regulations.
Whether you access BMY24 through a browser or our app, the same security standards and privacy protections apply across all platforms.
You can opt out of non-essential communications at any time. We respect your inbox and only send what's relevant to your account.
BMY24 is committed to protecting the privacy and security of every player who uses our platform. This Privacy Policy explains how we collect, use, store, and share personal information when you access our website, mobile app, or any related service.
By creating an account or using BMY24's services, you agree to the practices described in this policy. If you have questions at any point, you can reach our support team — their contact details are at the bottom of this page.
We collect personal information in several ways — directly from you when you register or interact with our services, and automatically through your use of our platform. Here's a breakdown of what we collect and why:
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, government-issued ID | Account registration and KYC verification |
| Contact Details | Email address, mobile number | Account communications, OTP delivery, support |
| Financial Information | Bank account details, e-wallet references, transaction history | Processing deposits and withdrawals in PHP |
| Device & Technical Data | IP address, browser type, device ID, OS version | Security monitoring, fraud detection, platform compatibility |
| Usage Data | Pages visited, games played, session duration | Improving user experience and platform performance |
| Communication Records | Chat logs, support tickets, email correspondence | Customer service and dispute resolution |
The information we collect is used to deliver and improve our services. Specifically, we use your data to:
We do not use your personal data for purposes beyond those listed above without first informing you and, where required, obtaining your consent.
BMY24 does not sell your personal data. We may share your information with trusted third parties only where necessary to operate our services. These include:
We retain your personal data for as long as your account is active or as needed to provide our services. After account closure, we may retain certain information for a period required by applicable laws and regulations — for example, transaction records and identity documents may be kept to satisfy anti-money laundering or financial reporting requirements.
Once the retention period expires and there is no legal obligation to keep the data, we securely delete or anonymise it so it can no longer be linked back to you.
If you request account closure, please contact our support team. We will process your request and confirm the outcome within a reasonable timeframe.
BMY24 takes the security of your personal data seriously. We have put in place a range of technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.
As a BMY24 user, you have rights over your personal data. You can exercise any of the following at any time by reaching out to our support team:
We will respond to all legitimate data rights requests within a reasonable period. In some cases, we may need to verify your identity before acting on a request.
BMY24 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered or provided personal data, we will promptly close the account and delete the associated information.
If you believe a minor may be using our platform, please notify our support team immediately so we can investigate and take appropriate action.
BMY24 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the date shown at the top of this page and, where appropriate, notify you through your registered email or an in-platform notice.
We encourage you to review this page periodically. Continued use of BMY24 after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you may contact us to request account closure.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with our support team:
For questions related to your account or gameplay, you may also visit our FAQ page or review our Terms & Conditions.
Now that you understand how we handle your data, you can enjoy everything BMY24 has to offer — from live casino and slots to sports betting — knowing your information is in safe hands.